Zamas Hotel, Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, 77780

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Room Ocean View Upper Floor

Max:

5 persons

30 m²

Bed options:

2 Queen Size Beds

Sea view

Shower

Balcony

room details

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Family Room Garden View

Max:

6 persons

70 m²

Bed options:

2 Single beds

Sea view

Shower

Air conditioning

room details

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Garden Room Partial Sea View

Max:

4 persons

60 m²

Bed options:

2 Double beds

Sea view

Shower

Air conditioning

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Getting around

A list of all available modes of transport

City Centre

Tulum 4.3 km

Airports

Aeropuerto de Playa del Carmen (PCM) 65.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Clean

“The room was impressively spacious and impeccably clean, making it a perfect retreat after a day of exploring.” view full review

Delicious Breakfast!

“The breakfast served was good, featuring fresh and tasty options that fueled us for the day ahead.” view full review

Relaxing Pool Area

“The pool area was pristine and offered a perfect escape to cool off and unwind under the sun.” view full review

Cozy Cabin Vibes

“Staying in Cabin 2 was a unique experience, with gorgeous furnishings and a calming sea view from the porch.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Private beach
Hairdresser
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Yoga class
Sports trainer
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Children

Cots
Babysitting/Child services
Board games
Children's menu
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Full body massage
Make up services

Room features

Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

AM/FM alarm clock

Location

Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, 77780

Map view

Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, 77780

City landmarks

Carretera Tulum Boca-Paila Km 6 Alumbra

Alumbra Tulum

730 m

Beach

Tulum Archaeological Site

4.7 km

109 Hectares Km 25

ProKiteTulum Kiteboarding Center

1.8 km

Caleta Tankha Playa

2.2 km

Museum

Parque Nacional de Tulum

4.6 km

Beach

Las Palmas Public Beach

2.7 km

Gallery

Galeria La Llorona

3.1 km

Gallery

Pepe Soho Photography

3.2 km

Beach

Club de Playa El Paraiso

3.2 km

Beach

Paradise Beach

3.5 km

Km 1 de la Zona Arqueologica S/N

GO Snorkeling Tulum

3.3 km

Zona Hotelera Tulum

Playa Maya

3.4 km

Beach

Playa Pescadores

3.7 km

Mall

Super Chedraui

4.0 km

Calle Osiris Sur 1096

Terreno Expoferia

3.9 km

Beach

Tulum Beach

3.9 km

Public Building

Casa de la Cultura

3.9 km

Dunosusa

4.0 km

TulumMexico

Las Pinturas

4.4 km

Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte

MiNiAtUrE art Gallery

4.3 km

Laguna Kaan Luum

4.3 km

Store

Mixik

4.3 km

Aldea Zama

Piramide del Pensamiento Positivo

4.4 km

Gallery

Hernandez Gallery Tulum

4.2 km

Beach

Playa Santa Fe

4.1 km

Park

Parque Dos Aguas

4.1 km

Zona Hotelera Tulum

Santa Fe

4.2 km

Nearby

Beach

Sunrise Beach

230 m

Camino Boca Palia a Tulum

Iklab

240 m

Gallery

IK Lab

380 m

Restaurants

Mateo's Mexican Grill

50 m

Tulum Beach Road-Boca Paila KM 5.2 Zona hotelera Tulum

The Restaurant at Zamas

30 m

Carretera Tulum-Boca Paila Km 5

La Fonda Chiquita

70 m

Carretera Federal Tulum- Coba km.19

Restaurant Piedra Escondida

180 m

Carretera Tulum-Boca Paila Km 3.5 Km 3.5

Puro Corazon

140 m

Carretera Punta Alen Km 5.5 entre Punta Piedra y Zamas

Mina

150 m

Carretera Tulum Ruinas Km 5 Next to Hotel Maria del Mar Boutique

Mivida Tapas Bar&Restaurant

260 m

Carretera Tulum-Boca Paila

Sin Yolanda Maricarmen

200 m

Boca Paila kilometro 5.4

Tunich

250 m

Carretera Tulum Boca Paila KM 5.5

Tseen-Ja

370 m

Carretera Tulum - Ruinas KM.5 Inside Azulik Hotel

El Pez Restaurant & Cocktail Bar

560 m

Carretera Tulum a Boca Paila Km 5.5 at Hotel Pez

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

8.4/10

Great

Rooms

8.7

Location

9.2

Service

9.0

Dining

7.5

4.5/5 based on 836 reviews

#33 of 197 hotels in Tulum based on Tripadvisor

Luke

United States, May 2024

8.6/10

The hotel exceeded our expectations with spacious and clean rooms, especially the large bathroom. Our son loved the proximity to the pool, which made up for the rough sea. The service was exceptional, making us feel truly at home, with staff even cleaning the beach daily. The location was perfect, offering easy access to the beach and nearby establishments. The dining experience was pleasant, although a bit on the small side. Overall, a great stay with excellent value for money.

Rooms

9.0

The rooms were clean, large, and equipped with very good amenities. The big bathroom was a pleasant surprise.

Service

10.0

The staff went above and beyond, being kind, lovely, and attentive. They truly made us feel looked after.

Location

9.0

The hotel's location was excellent, situated in the heart of the beach stretch with easy access to bars, restaurants, and boutiques.

Dining

7.0

The dining options were good, with our favorite meals being by the beach in front of our room. However, some items were a bit overpriced.

Facilities

8.0

The hotel provided all essential facilities for a comfortable stay, ensuring we had everything we needed.

Dominic

United Kingdom, May 2024

8.4/10

I had a wonderful stay at this hotel! The rooms were fantastic, really clean, large, and well-appointed, although a bit warm. The service was so kind, lovely, and helpful, making us feel at home. The location was perfect, right in the middle of the beach stretch with everything nearby, but a bit loud in the mornings. Dining options were good but a bit overpriced. Overall, a fantastic experience but with a few minor drawbacks.

Rooms

9.0

The rooms were wonderful, each with a pair of hammocks and opposed to glass bottles. They were really clean, large, and well-appointed.

Service

8.0

The service was accommodating, friendly, and exterminate friendly. The staff was so nice, kind, and very interesting.

Location

9.0

The location was perfect, in the middle of the beach stretch with bars, restaurants, and boutiques only a minute's walk away. It created the illusion of being on a private island.

Dining

7.0

The dining options were good, although a bit overpriced. The homemade granola with yogurt or quinoa and fruit was a standout choice.

Facilities

9.0

The facilities were excellent, providing everything needed for a comfortable stay.

Ken

United Kingdom, April 2024

9.0/10

Staying at Zamas was a delightful experience with clean rooms, friendly staff, and the charming touch of a welcome drink. Having your own hammock and sunbed right by the beach made it even more special. While the units were cozy, the proximity to the sea was truly a highlight.

Rooms

9.0

The rooms were clean and had everything you need. The beds were good, and the staff was friendly. The welcome drink was a nice touch.

Service

9.0

The service at Zamas was incredibly friendly and helpful. From the evening bed turn-down with a candle and fresh mint water to the complimentary yoga classes, they made the stay memorable.

Location

10.0

The location is perfect, close to the beach and convenient for exploring the town, Mayan ruins, and beach clubs along Beach Road. Being near dive and snorkeling spots added to the appeal.

Dining

8.0

Dining at Zamas was a treat with options like homemade granola with yogurt and watching pelicans fish for sardines. The healthy and delicious meals enhanced the overall experience.

Facilities

9.0

Zamas offers a range of facilities to enhance your stay, from bike rentals to fresh vegetables. The availability of amenities catered to various needs.

John

United States, November 2023

8.8/10

Staying at this hotel was a dream come true! The room was spacious and exceeded all my expectations, plus it was right on the beach with plenty of dining options nearby. The staff was incredibly helpful and attentive, especially Mara, the general manager. The location was excellent, even though we didn't swim due to seaweed issues. The dining options were good but slightly limited. Overall, a top-notch experience!

Rooms

9.0

The room was dreamy and everything I could have wanted. It was much larger than I expected for the price, and being steps away from the beach made it even better.

Service

9.0

The service was so helpful and the staff were friendly and patient. Mara, the general manager, was especially lovely.

Location

9.0

The location was excellent, right on the beach with plenty of nearby restaurants to explore. Despite some seaweed issues, the staff worked tirelessly to maintain the area.

Dining

8.0

The dining experience was good with some limited options but overall enjoyable. The breakfast was probably my favorite meal during the stay.

Facilities

The facilities were excellent, offering everything needed for a great stay.

Keith

United Kingdom, August 2023

8.2/10

My stay at the hotel was truly amazing. The room I had, facing the sea, was simply breathtaking. However, the presence of seaweed did affect the beach's charm and made it less appealing. Despite the staff's efforts to address the issue, I struggled to get a good night's sleep until 2 am.

Rooms

8.0

Waking up to the incredible view of the sea from my room was unforgettable.

Service

9.0

The staff here are not just friendly and helpful but genuinely nice and always ready to assist without hesitation.

Location

9.0

The secluded location of the hotel made me feel like I had my own private oasis. Being right across from the beach was a major plus.

Dining

7.0

The dining experience at Zamas was a bit pricey, but the homemade granola with yogurt and tropical fruits were delightful.

Facilities

8.0

The facilities were top-notch and catered to all my needs during my stay.

Gordon

United States, June 2023

8.2/10

The hotel is situated in Coconut Grove, separated from the beach by the main road. It offers a great location with a relaxed and friendly atmosphere. The rooms could benefit from an update to reach a full four-star standard. However, the general vibe of the location makes up for it.

Rooms

8.0

The rooms are clean and comfortable, equipped with free water and bug repellent. They just need a little update to match a four-star rating.

Service

9.0

The service was amazing, from the moment I arrived. The staff members were accommodating and extremely friendly, providing a range of services from room service to tours/ticket assistance.

Location

9.0

The location is perfect, with easy access to a small beach and close proximity to various attractions, including Cenotes and the Tulum archaeological site. The atmosphere on the small cove creates a private island illusion.

Dining

8.0

Dining at the hotel was great, offering regional products and amazing dishes like homemade granola with yogurt or quinoa and fruit. Watching pelicans fish for sardines added to the cool dining experience.

Facilities

7.0

The hotel provides a range of facilities like housekeeping, laundry, and shuttle services. However, the beach, while beautiful, had an issue with excessive seagrass.